Always very rude and don't know how to give proper customer service. Also are very unhelpful when it comes to delivering packages and have returned mine frequently just because I wasn't there to pick them up because apparently a mailbox means nothing these days. Would love to see this post office under better management or different employees them maybe things might be better.
Gary made the process of getting my first passport easy and was very helpful through the process.
My experience has always been positive. The staff is very helpful in answering questions and providing quick service.
I was expecting it to be a miserable experience, but the gentleman who helped us ("Gary") was incredibly friendly, helpful, knowledgeable, and kind. What a great experience from the U.S. Postal Service!! Kudos!!!
Went there twice to do a money order. I swipe my card and it doesn't work. I ask if I can use the other card swiper (there are two), and the first time they let me and my card worked fine.
The 2nd time, they refused to allow me to use the other card swiping machine and so I had to withdraw money from the ATM across the street for $3. The entire both times they sneered and acted as if I was poor because my card wasn't working, when it's in fact one of their machines being broken. How have these people not been reprimanded or fired is beyond me. Probably the worst service I have ever gotten at any non-restaurant establishment.
I was helping an elderly neighbor who has low vision and is very hard of hearing. She was getting ready to go to Arizona for a couple months to visit her twin sister, whom she hasn't seen in almost 25 years. She wanted to put a hold on her mail, buy some stamps for postcards to send back to her grandkids, and inquire about getting a passport (because she and her sister are thinking about going down to Nicaragua with a church group, to distribute donations she recently raised from a bunch of people during a Trump Inauguration party in Bangor.
Us Post Office is a US Post Office based in Orono, Maine. Us Post Office is located at 1 Bennoch Rd, Orono, ME 04473, USA.
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